Support & Systems
2nd-level support, complex software/hardware analysis, incident and problem management, control systems and technical operations in intralogistics.
IT · TECHNOLOGY · ENTREPRENEURSHIP
Software, systems and real-world problem solving - backed by experience in support, development, databases, automation, technical operations and business.

01 / TECHNOLOGY
My professional focus is where software, infrastructure, data, automation and people meet: understand complex systems, isolate problems, document solutions and make technology work reliably in practice.
2nd-level support, complex software/hardware analysis, incident and problem management, control systems and technical operations in intralogistics.
Programming, software analysis, testing and database work - from application logic to SQL and structured data.
C++, C, KNX, PLC, automation and electrical-engineering training add a hardware-facing layer to my software background.
02 / EXPERIENCE
KNAPP AG · Graz
Control Systems / OSR software, technical analysis, documentation, knowledge base, changes, training and escalation management.
Consulting · Software · Hardware
Consulting, controlling, POS systems, software/hardware development, support and customer-facing implementation.
Aspeck GmbH
Commercial management combined with practical work in industrial and residential renovation.
03 / ONE PERIOD · SEVERAL PATHS
During the same period, technical education, additional qualifications and cultural work ran in parallel. A timeline shows the overlap better than a list.
The technical schools were attended but not completed. The knowledge and practical exposure remain part of my technical toolkit.
04 / EDUCATION & DEVELOPMENT
From an apprenticeship completed as the best student of the year, through business education and university studies, to software development, automation, KNX and electrical engineering: learning has repeatedly accompanied professional practice.
IT · systems · automation; parallel evening school in electrical engineering
digiCAMPUS · bit schulungscenter
Uni4Life · Uni Graz · TU Graz
BHAK Grazbachgasse · 5 of 8 semesters completed
WIFI Steiermark
Best student of the year · grade average 1.0
05 / BEYOND IT
ENTREPRENEURSHIP
Long-term work with POS systems, software and hardware, controlling and customer consulting - including management roles.
CONSTRUCTION
Industrial and residential renovation, fire and water damage restoration, quality awareness and practical problem solving.
COMMUNITY
Years of board and project work including organisation, data protection, event management and technical systems for associations.
CULTURE
Stage work with Theater Zephier and earlier experience as a bandleader - a counterpoint to technical work, not its replacement.
06 / CONTACT